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INSTRUCTIONS

Au Pair Search Instructions / F.A.Q.


NEW REGISTRATION

CHANGE A REGISTRATION

SETTING COOKIES ON YOUR BROWSER

DELETE A REGISTRATION

SEARCH THE DATABASE

LOST PIN NUMBER OR LOGIN

PAYMENT

HELP

FEEDBACK

AGENCIES

LOGINS AND PIN NUMBERS

 

NEW REGISTRATION

Registering with Aupair Search is free. However please ensure that you read the disclaimer at the base of the registration form before completing your details. If you are not in agreement with it, then do not register.

Placing your information on Aupair Search will allow it to be accessed by families or aupairs searching for a suitable match. Please keep your information relevant and informative.

After completion of the registration form and submission, you will receive a login and a pin number after registration. Please keep this in a safe place and use it to delete your information or to search the database.

CHANGE A REGISTRATION

If your information has changed or you change your mind about the countries that interest you, you will need to change your registration or delete your registration and re-register. You will need your pin number for this. Use the update/delete button.

DELETE A REGISTRATION

You may delete your registration at any time, using the login and pin number provided. Should you lose your pin number or login, you may request a deletion through our feedback form, but please make sure that you provide us your full names, address, contact numbers (for security reasons) and reasons for deletion.

SEARCH THE DATABASE

This site is NOT designed to flood your e-mail with a load of unsuitable candidates or families and there will be NO automated response. You however may search it as many times as you like for relevant information. You can view the data without detailed information, but you will not be provided with contact details on any aupair or family, unless you have registered and can provide your pin number and login.

When you start a search you will be asked for your pin number and login when you request more detail on a family or aupair that interests you. You will only need to submit this once for each set of search results.

PAYMENT

Registration is free. There is no charge at all to place your information on the au-pair search and so make it available to agencies, families or au-pairs.

The discussion forum is a free service, but we cannot permit personal adverts to appear here.

Search requires a payment of $49.00 and will give you unlimited access to all data on the Au-Pair Search for a period of three months. This is an opening special price! We offer a choice of online payment or an order form that can be submitted offline. We accept all major credit cards through our secure server. Only once payment has been received do we issue a pin number. Your pin number will provide access to all contact information of au-pairs or families and information on work permits, letters of formal contract and interview advice.

HELP

We are happy to help where we can. Post your query to the discussion forum or query us directly through feedback. This is a service of JCR & Associates, an aupair and nanny agency and if we do not know the answer, we can probably refer you to someone who does.

AGENCIES

The agencies registered here have specific areas of expertise. Please do contact them if you require help. They each have there own fee structure so please be sure to check that with each one.

LOST LOGIN OR PIN NUMBER

If you cannot remember your login or pin number, click here . You will asked for the email address that you entered in when you registered, and whether you registered as an aupair or family. Your login and pin number will then be emailed to you. If you do not receive it, please email support (support@aupair.co.za) for assistance.

SETTING COOKIES ON YOUR BROWSER

If the Aupair Search login page will not allow you to log in after you have entered your login and pin number, there is either a problem with your login information or your web browser's ability to accept cookies.
At Aupair Search, we use cookies for visitors to our web site to identify who you are. To access Aupair Search Web site you must make sure your browser's cookie feature is set to ACCEPT ALL COOKIES.

Instructions for enabling cookies in Internet Explorer 4.0 and Netscape 4.0 and above.

Internet Explorer 6.0 Users:

Select Internet Options from your Web browser's Tools menu. The Internet Options dialog box will display.
Click the Privacy tab in the Internet Options dialog box, then click the DEFAULT button. The Privacy slider will appear and be set to MEDIUM.
Scroll the slider to the bottom to set to "Accept All Cookies"
Click APPLY in the Internet Options dialog box, then click OK.
Return to Aupair Search login page and try logging in again.


Internet Explorer 5.0 Users:

Select Internet Options from your Web browser's Tools menu. The Internet Options dialog box will display.
Click the Security tab in the Internet Options dialog box, then click the CUSTOM LEVEL button.
The Security Settings dialog box will display.
Click the radio buttons next to Enable beneath both "Allow cookies that are stored on your computer" and "Allow per-session cookies (not stored)." This should enable your browser to accept cookies.
Click OK to close the Security Settings dialog box and return to the Internet Options dialog box.
Click APPLY in the Internet Options dialog box, then click OK.
Return to Aupair Search login page and try logging in again.


Internet Explorer 4.0 Users:

From the Windows Start menu click Settings, then click Control Panel.
In the Control Panel, double-click on the Internet options icon. The Internet Properties dialog box will display.
Click the Advanced tab in the Internet Options dialog box. Use the scrollbar on the right side of the dialog boxto find the options for the Cookies setting.

Click the radio button next to "Always accept cookies".
Click on APPLY, then click on OK.
Close the Control Panel by clicking the "X" in the upper-right corner of your dialog box, or by selecting CLOSE from the FILE menu.
Return to the Aupair Search login page and try logging in again.


Netscape 6 Users:

Select Preferences from your Web browser's Edit menu. The Preferences dialog box will display.
Click the arrow next to "Advanced" in the Category box on the left side of the Preferences dialog box. A sub-menu will display.
Click "Cookies". Your cookies options will display on the right side of the Preferences dialog box.
Click the radio button next to "Enable all cookies" in the Cookies box.
Click OK.
Return to the Aupair Search web page and try logging in again.


Netscape 4.x Users:

Select Preferences from your Web browser's Edit menu. The Preferences dialog box will display.
Click the box to the left of "Advanced" in the Category box on the left side of the Preferences dialog box.
Click the radio button next to "Accept all cookies" in the Cookies box.
Click OK.
Return to the Aupair Search web page and try logging in again.


PIN NUMBERS AND LOGINS

Please treat your pin number and login with the confidentiality. They should never be published as this will allow others access to your details to change them or delete them!! If you lose them, email us and we will help you.

You cannot search the entire database without a pin number. You will be automatically given these numbers if you complete a payment advice.

 

   

** Will be translated into your selected language soon